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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Rich

July 31, 2026

5  out of  5
rating by James Rich
"It was great experience. Everyone was nice and they explained everything to me."
We responded:
"Thank you for sharing your experience, James! We're delighted to hear that our team was able to provide clear explanations and a welcoming atmosphere. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out."
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Cody Fry

July 30, 2026

5  out of  5
rating by Cody Fry
"Burke Wilkin did a phenomenal job setting up my renters insurance. He was kind, professional, and most of all friendly. This was one of the best customer service experiences I have ever had."
We responded:
"Thank you for your feedback, Cody! It's fantastic to hear that Burke Wilkin provided you with such a positive experience while setting up your renters insurance. Our team is dedicated to offering friendly and professional service, and we're glad to know we met your expectations. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."
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Faith Eads-Snyder

July 18, 2026

5  out of  5
rating by Faith Eads-Snyder
"In the 5 years we’ve had State Farm we have had good experiences. Communication is great and their office is always friendly. Donna, Chloe, Bryan, and all of his staff have been there to answer any questions. Our payments have been at a reasonable rate over the years also."
We responded:
"Thank you for your feedback, Faith! It's wonderful to hear that you've had positive experiences with our team over the past five years. Donna, Chloe, Bryan, and everyone here are dedicated to providing great communication and support for your insurance needs. We're glad to know that our rates have been reasonable for you, and if you ever have more questions, feel free to reach out."
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Danielle Johnson

July 17, 2026

5  out of  5
rating by Danielle Johnson
"We couldn't be happier with this State Farm office! Even though they're over an hour from our home - and we even have a local State Farm agent nearby - we continue to work with them because their customer service is second to none.

When we were shopping for insurance, they were the only State Farm office that actually reached out to us. They happened to call during a busy part of the day, but instead of moving on, they offered to email us the information so we could review everything when it was convenient. I'm so glad they did because that persistence led us to switch.

They even met with us outside of normal business hours to accommodate our schedules. They saved us THOUSANDS of dollars while also giving us better coverage, and DEFINITELY better customer service, than we had before.

Any time we've needed quotes or wanted to make changes to our policies, they respond incredibly fast - usually within an hour. Whether we text, call, or email, they're always friendly, knowledgeable, and easy to work with.

Outstanding customer service like this is hard to find. Their responsiveness and willingness to go above and beyond make the hour drive completely worth it. If you're looking for an insurance agent who truly puts customers first, reach out to this State Farm office and ask for Burke. We highly recommend this State Farm team!"
We responded:
"Thank you, Danielle, for your detailed feedback and for choosing our agency despite the distance. It's wonderful to hear that our team's dedication and customer service have made such a positive impact on your insurance experience. We're delighted that Burke and the rest of our team could assist you with better coverage and savings. If you ever need further assistance with your insurance needs, feel free to reach out."
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Trent Park

July 9, 2026

5  out of  5
rating by Trent Park
"When I switched to State Farm insurance, not only did I save money but I have received phenomenal service. Any time I have had questions or needed help with anything, Donna was always quick to respond. Donna went above and beyond to make sure we had everything we needed and helped save us money. I would recommend Bryan Clark as an agent and ask for Donna if you want exceptional service."
We responded:
"Thank you, Trent, for sharing your experience with us. It's great to hear that Donna has been responsive and helpful in addressing your needs and saving you money. We appreciate your recommendation and are here to assist you anytime."
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Trey Schilling

June 30, 2026

5  out of  5
rating by Trey Schilling
"Burke was super helpful and provided marvelous service. Highly recommend everyone to give Mr. Wilkin a call!"
We responded:
"Thank you, Trey, for your feedback! It's great to hear that Burke was able to assist you so effectively. We appreciate your recommendation and look forward to serving you again."
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Jarrett Evers

June 30, 2026

5  out of  5
rating by Jarrett Evers
"Mr.Wilkin is an absolute class act!"
We responded:
"Thank you, Jarrett, for your kind words about Mr. Wilkin. We're glad to hear you had a great experience with our team. Your feedback is greatly appreciated!"
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Top Hat Creamery

June 30, 2026

5  out of  5
rating by Top Hat Creamery
"Burke got us great business coverage at a fantastic rate. He explained things in a way that made sense and couldn’t have been more personable!"
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Wyatt Mammen

June 30, 2026

5  out of  5
rating by Wyatt Mammen
"Burke Wilkin was very helpful with my insurance. He made the process easy and answered all my questions. Great service!"
We responded:
"Thank you, Wyatt, for your feedback! We're glad to hear that Burke made the insurance process easy and addressed all your questions. We appreciate your support and look forward to assisting you in the future."
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Emma Jaegle

June 22, 2026

5  out of  5
rating by Emma Jaegle
"Chloe B , from Bryan’s Clark’s office did an exceptional job at helping me get a person article policy!"
We responded:
"Thank you, Emma, for sharing your experience! It's great to hear that Chloe B provided exceptional assistance with your personal article policy. We appreciate your feedback and look forward to serving you again."
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Robbie Jaegle

June 22, 2026

5  out of  5
rating by Robbie Jaegle
"Like a good neighbor, Bryan Clark State Farm is there. Chloe helped me set up my personal articles policy to cover my sports equipment and mountain bikes with no deductible. Highly recommend doing business with this office."
We responded:
"Thank you, Robbie, for your kind words! It's great to hear that Chloe was able to assist you with setting up your personal articles policy. We appreciate your recommendation and look forward to continuing to serve you."
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Ashley Merreighn

June 22, 2026

5  out of  5
rating by Ashley Merreighn
"Switching to Bryan Clark was the best decision I made! Thanks to Donna helping me through the whole process and making sure I not only got the best coverage but also the coverage that was affordable!"
We responded:
"Thank you, Ashley, for sharing your experience! We're glad to hear that Donna was able to assist you in finding the right coverage that fits your needs and budget. We appreciate your trust in us!"
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Sharon Jaegle

June 20, 2026

5  out of  5
rating by Sharon Jaegle
"Excellent office! Chloe is very efficient, kind, and detail oriented when reviewing coverages. She helped me set up a policy to protect my bicycle when I go on rides with my daughter. Highly recommend!"
We responded:
"Thank you, Sharon, for your review! It's great to hear that Chloe was able to assist you efficiently and with such attention to detail. We're glad she could help set up the right policy for your bicycle adventures with your daughter."
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Carrie Richmond

June 5, 2026

5  out of  5
rating by Carrie Richmond
"I called in to start insurance and spoke with Reece. He was very professional and polite. It was a very pleasant experience. Thank you Reece and thank you State Farm."
We responded:
"Starting a new insurance policy can be a breeze with the right team, and we're so glad Reece made it a pleasant experience for you! We will be sure to pass your thanks along to him. Welcome aboard!"
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Grant Blackburn

May 29, 2026

5  out of  5
rating by Grant Blackburn
"Massive thanks to Burke Wilkin! Extremely helpful and knowledgeable. Would recommend!!!"
We responded:
"Thank you for sharing your experience! We always strive to provide top-notch service and clear expertise, and we're so glad Burke took such great care of you. Thank you for choosing us to protect your vehicle!"
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Emery Walters

May 26, 2026

5  out of  5
rating by Emery Walters
"Just recently switched to State Farm for auto insurance and it was such a good decisions Chloe really helped me understand my coverage at the best price. Chloe also helped me set up life insurance at an affordable cost. Would definitely recommend her to anyone needing help discovering their options and signing up for any policy you may need!"
We responded:
"Thank you for sharing your experience! We love hearing that Chloe could help you navigate your options and get your vehicle and life insurance set up at an affordable price. Thank you for choosing us to protect what matters most, and we truly appreciate your recommendation!"
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Justin McGowan

May 11, 2026

5  out of  5
rating by Justin McGowan
"Reese gave me a call at a really tough time in my life. He was understanding. Didn’t apply pressure. And ended up cutting my rate in half vs what I was paying with progressive. Great experience and highly recommend."
We responded:
"Thank you, Justin, for sharing your experience with Reese. We're glad to hear that he was able to assist you during a challenging time and provide a better rate. Your recommendation means a lot to us. "
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Amanda Bradford

May 1, 2026

5  out of  5
rating by Amanda Bradford
"I am thinking about moving to the Bloomington, IL area and was looking for insurance. Chloe went above and beyond to answer all my concerns and questions. If my family does move I'll be reaching out to her!"
We responded:
"Thank you, Amanda, for sharing your experience! We're glad Chloe could assist you with your insurance questions. If you decide to move to Bloomington, IL, we'd be happy to help with your insurance needs. "
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Pk Holder

April 27, 2026

5  out of  5
rating by Pk Holder
"Awesome customer service
Burke was able to give me more coverage and still saved me a couple hundred dollars a year less than AARP and The Hartford."
We responded:
"Thank you, Pk Holder, for your feedback! It's great to hear that Burke was able to enhance your coverage while also saving you money. We appreciate your support and look forward to continuing to serve you."
Profile photo of Drew Milton

Drew Milton

April 25, 2026

5  out of  5
rating by Drew Milton
"Reece helped make my car insurance super simple and easy to understand."
We responded:
"Thank you, Drew, for sharing your experience! It's great to hear that Reece was able to make your car insurance process simple and easy to understand. We appreciate your feedback."
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Jennifer Lynch

April 22, 2026

5  out of  5
rating by Jennifer Lynch
"Donna is the most amazing lady! So kind, helpful, and attentive!! Thank you State Farm"
We responded:
"Thank you, Jennifer, for your kind words about Donna! We're glad to hear she provided you with such helpful and attentive service. Your support means a lot to us."
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Jan Kirchner

April 13, 2026

5  out of  5
rating by Jan Kirchner
"The experience of getting switched. Over but my rep forgot to confirm the drivers to be on the account. But otherwise was great."
We responded:
"Thank you, Jan, for sharing your experience with us. We're glad to hear that overall things went smoothly, and we appreciate your patience regarding the driver confirmation. If there's anything else you need, feel free to reach out."
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Chad Ollis

April 7, 2026

5  out of  5
rating by Chad Ollis
"If you don't have Bryan Clark as your State Farm agent you should! Not only has Donna been a huge help, Bryan himself has helped me when Donna wasn't available. Bryan's whole office staff is the most friendly and absolutely the most kindest people to work with. I appreciate all of them and especially Bryan and Donna for helping me get a solution to a problem with homeowners that I had no idea what to do. Thank you all very much!"
We responded:
"Thank you, Chad, for your kind words about Donna and our team! We're glad to hear you felt welcomed and valued at our office. Your recommendation means a lot to us. "
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Asad Patel

April 6, 2026

5  out of  5
rating by Asad Patel
"I worked with Reece and he was incredibly helpful in getting me the best auto insurance quotes at a very affordable price He went back and forth to find the right options for me and saved me a lot of money. Highly recommend reaching out to him if you are looking for great deals. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Asad, for sharing your experience with Reece! It's great to hear that he was able to find you the best auto insurance quotes and save you money. We appreciate your recommendation and look forward to assisting you in the future."
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Tiffany Grable

March 16, 2026

5  out of  5
rating by Tiffany Grable
"Brian took care of my roadside assistance issue immediately. I didnt have to wait very long at all. Thank you!!"
We responded:
"Thank you, Tiffany, for sharing your experience! It's great to hear that Brian was able to assist you promptly with your roadside issue. We appreciate your feedback!"